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What we offer

RIDI - Awarded highly commended at the LUX Awards 2015

Received in the 'Company of the year' category. The judges called us 'an unsung hero of the European lighting industry, which has great products and customer service to match.' - Thanks!

Five Star Service from people you can trust

We're proud of our excellent service reputation that comes at no extra cost: From initial project design and commissioning through ongoing handling and full implementation.  Our technical sales representatives will provide you with sound advice as well as configure complicated systems for the most effective lighting schemes.

  • Knowledgeable, friendly, local technical sales representatives located throughout the UK
  • Dedicated lighting design team in Harlow
  • Responsive after sales support from directly employed service engineers

Design

Based at our Harlow offices, the RIDI UK lighting design team is ready to produce detailed lighting designs for your project.  We use industry standard Dialux to ensure consistent and accurate calculations which can also include emergency lighting and raytraced visuals. Send us your CAD files direct, or contact a local sales engineer.

Training

With such a rich and varied portfolio of products, it's essential our staff are on top of the latest developments not only with our range but lighting in general.  Continuous training, including visits to the factory HQ, for all our staff mean that whoever you speak to, we're all ready to help.

Support

We take after sales support and service very seriously.  If there's a problem with one of our products or systems, we promise to make it right. Dedicated service engineers are often able to repair luminaires on site, getting the site back to working order quickly and hassle free.

Quality 'Made by RIDI'

"Quality made by RIDI" ensures best-quality material, exhaustive and continuous testing, ultra-modern automated production facilities as well as meticulous hand-crafting when turning components into units. However, we don't only provide our customers with high-quality lighting solutions. We actually deliver German engineering within budget, offering the highest possible value for their money.

  • In house LED board design & production
  • 5 Year Warranty on LED products
  • 10 Year parts availability guarantee

Design

The LED lighting revolution had imposed unique new requirements for manufacturers.  At RIDI we've invested not only in LED production, but in dedicated LED product designers and design tools. Understanding LED performance, heat issues and electronic requirements allows us to produce reliable, high performance luminaires at a competitive cost.  For more details about our LED Design & Production facilities, visit the RIDI Group site.

Production

Manufacture of our lighting products takes place in one of our three German factories.  We pride ourselves in producing the product from raw materials to finished item entirely in house, giving us ultimate control over performance and quality. Find out more about our LED production process.

Testing

Every product we produce undergoes stringent quality tests. Electrical, mechanical and photometric testing is performed to VDE standards.  With LEDs being a new proposition, we even test each type for unwanted interactions with other luminaire materials.  Find out more about the testing process.

Real-Life cost savings

Choosing a building's lighting system requires a careful and measured approach. Lighting typically consumes 20% of the electricity used in UK buildings*. RIDI's LED lighting has two main benefits:  It contributes to both energy and financial savings.  LEDs now use less power than conventional light sources for the same light output. Unlike conventional light sources, our LED modules are guaranteed to last at least 5 years and are rated to give 80% output at 50,000hrs.  Most RIDI luminaires are designed to have replaceable LED boards which means at the LED end of life the luminaires can be refurbished without removal and installation costs. Even greater energy savings can be realised using our lighting control systems

  • Low running costs
  • Low Maintenance
  • Long Life
  • Sustainable, cost effective refurbishment

*Carbon Trust

Affordable and effective lighting systems

Linear Lines

Our Linear Lines range is not only a very well designed and stylish range of products but is also exceptional value for money. All ranges are pre-wired for fast and cost efficient installation.  See more

LINIA

RIDI LINIA is a prewired system designed for optimum performance for more practical installations. Optimised to save time and money during installation. This is RIDI’s biggest selling product line in Europe.  See more

ARKTIK-LED

ARKTIK-LED offers exceptional performance which leads to fewer luminaires being used – and hence installation cost savings.  See more

5 Star Service

German Engineering

No Extra Cost

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